Contacting Customers via Text
At Scene Media we understand the incredible value and scope that text communication has to offer.
Text Alert Service System - TASS for short, is powered by our telecommunication partner toText.net and is helping transform the way we communicate with customers and colleagues alike.
The applications for TASS are simply endless, the beauty lies in both the speed and time saving elements of the system.
So who uses TASS?'A missed appointment by a client can cost us several hundreds of pounds in time, this has come down demonstrably using TASS'- Accountancy Firm
'Our patient appointment levels at our surgery have increased significantly since we started sending out text reminders' – GP's Surgery
'Before TASS, a show that was cancelled required us taking staff off normal duties or pulling in extra resources to ensure we could make contact with our customers, that task is now handled by one person and a few clicks of the mouse.' – Music and Arts Theatre
‘We have found TASS an extremely beneficial service. Reductions on paper supplies and savings on administration time are just two areas that come to mind. Overall I would say TASS has proved to be a key, quick and reliable way of communicating with parents and guardians '– Head Teacher of Junior School.
- Enhanced customer engagement
- Appointment management and notification
- Administration streamlining
- Print reduction costs
- Reducing Marketing Costs
- Engaging with the workforce and colleagues